You will be the strategic architect of educational experiences for over 200,000 SME users, ensuring every user gets the right learning experience at the right moment to achieve full autonomy with Pennylane. You will own the strategic vision and execution of self-serve educational experiences for our SME cohort, designing learning ecosystems, analyzing user behavior at scale, and coordinating cross-functional initiatives that drive business impact.
As Manager, QA Strategy & Expansion, you’ll lead cross-functional initiatives to bring structured QA systems into new, complex parts of the business. This is a structured generalist role, ideal for someone who excels at driving clarity, building programs from scratch, and working across technical and non-technical teams. You’ll guide initiatives from strategy through implementation, defining new metrics, launching scalable systems, and helping shape the future of QA at DoorDash.